A HUMAN WAY TO GET HELP
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back on track.
Questions about installation, an import, or your data? Contact the developer directly.
appwould.work@gmail.comWhat to include
Tell us which feature you were using, what you expected, and the error message you saw. A redacted screenshot and approximate run time can help.
Please leave passwords, authorization tokens, account numbers, and full invoices or bank statements out of your first message.
Installation & availability
Ask us about current installation availability. When using the add-on, open the destination Google Sheet, launch the add-on, and choose New import.
No payment or document upload is required on this website.
QUICK HELP
Your import, explained.
How do I start an import?
Choose PDF files or a Drive folder, select Invoice or Bank statement, pick your fields, and review the target sheet. New selected fields are added as columns. Check the completed rows against the original documents.
How do I check that a daily task is enabled?
Open Import schedules. The task should show Active, its daily time and time zone, and its next scheduled run. Use Refresh and View last result to check the latest outcome. Run now tests the import but does not prove that automatic scheduling has fired.
Why hasn’t a daily import started at the exact time?
Daily times are approximate. Background checks happen hourly, so a task may start during the following hour or later if Google services are delayed. Larger imports continue in subsequent batches. Check whether the task is paused and whether Google access is still authorized.
What happens when a file fails?
Ordinary file failures do not stop the remaining files. The completion page lists manual-import failures. Scheduled tasks save the latest totals and up to five failed-file details under View last result. Fatal errors can pause a task; inspect the destination before retrying an uncertain write.
How do I stop processing or delete my data?
Pause or delete the schedule from the add-on. A file already processing can finish. Delete imported rows in Google Sheets and source files in Drive separately. Revoke access through Google Account connections. For remaining saved preferences or a privacy request, email us. See the deletion and control instructions.
Can I schedule invoices and statements separately?
Yes. Each task keeps its own folder, fields, target sheet, daily time, and time zone. We recommend separate tabs for invoices and statements. Tasks are processed in sequence.
Privacy or data request?
Use the same email address and include “Privacy request” in your subject. Identify the account involved without attaching financial documents. We may ask for identity verification before acting.
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